Are You Missing the Most Critical Part of Training?
If you define yourself as a training or learning leader, you have imposed a limitation that will make it difficult to be successful. Why? Training alone yields behavior change only 15% of the time, on average. 85% of training graduates fall prey to a myriad of factors that influence them to do something other than what they learned, including the on-the-job environment, the direction of their supervisor, the influence of peers, the availability of resources, time pressures, and the basic human nature to do what is most convenient at a given time.
So training is the easy part. The more difficult part is influencing what happens after training and creating a favorable environment for people to do what they learned and produce the intended outcomes. The 85% majority needs to be addressed for any initiative to yield a reasonable level of results, but seemingly, no one really wants to claim it.
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