Stories of Impact

We had Kirkpatrick Partners audit our processes to determine alignment with the New World Kirkpatrick Model. The findings were a balance between what we should continue and a development plan to move forward. We continue improving against our plan. The audit gave us good solid information, but the greatest benefit was the partnership with Kirkpatrick Partners. They don’t walk away after the initial scope. They have truly become valued partners who are always willing to take that extra step in active listening, checking in, and giving sound advice and guidance. This process has been impactful not only to our learning and development efforts, but more importantly, as a systematic process that endures for us.

Bonnie Stone Central Arizona Project

Our training department was directed to demonstrate the value we bring to the business. A Kirkpatrick® Impact Study found hidden value in our efforts and detailed recommendations for  increased business impact in future initiatives.

I applied the recommendations to an important new program. We systematically applied the Kirkpatrick principles in two pilot districts. Results in both districts improved over the next year while the other eight districts continued to deteriorate!

Our stakeholders were convinced of the value of training. It improved our departmental image and my future as a learning professional.

Learning and Development Specialist State Department of Transportation

We conducted a Kirkpatrick^® Impact Study to determine the impact of our e-learning program on the bottom line. Preliminary findings showed only a modest contribution to overall business results. A review of all quantitative and qualitative data revealed five additional success factors that, along with the training, made a significant impact.

The important lesson we learned is the importance of recognizing all success factors, and partnering with the business to enhance and align all of them for maximum program value.

Learning and Development Project ManagerLaw enforcement arm, U.S. Government Agency

While this training focused on evaluation, I see this as a process that can be used by anyone responsible for solving other entities’ problems or challenges.

Linda DatcherU.S. Office of Personnel Management

This course should be mandatory for all training/evaluation offices.

Yvette ThompsonDHS / TSA

This course is a life-changer in the world of learning and development. It provides a radical approach to true training evaluation. The practical, real-life examples and bold approach to helping organizations seek the truth about evaluation can initiate the culture change that builds the bridge for your business. I have learned the value of moving from activity-based evaluation to a true chain of evidence that tells the story stakeholders value. Keisha McNeil Wells Fargo Bank

Keisha McNeil Wells Fargo Bank

Wendy took the time to listen intently to feedback that challenged the thinking and ideas. I did not feel that this was ‘The Kirkpatrick way and that’s all.

Steve BallVale

Great facilitating – mind-opening training. It is unlike any I have experienced, and most useful.

Nance SmithwickNance Smithwick

This program has shown me the ‘new world’ of Kirkpatrick’s 4 Levels. Thank you for taking me out of the traditional way of evaluating Learning & Performance solutions. This is going to power up the way we build partnerships with our stakeholders.

Janet Delmiguez VistalTelekom Malaysia

This is how all training conversations / requests should be initiated.

Patrick ClaryThe Boeing Company

A lot of the time, I’m asked to create an e-learning course to ‘save money,’ which I can do. However, the Kirkpatrick Model will help me to prove it will do a lot more than save travel costs!

Claire TeasdaleClaire Teasdale

My opinion of the value of evaluation has been changed. I now see how the evaluation process and Kirkpatrick model are essential to both ensuring a proper start and successful ending to my interventions.

Danny WardRWE npower

This was a great experience and will definitely help me move forward in my evaluation projects. I only wish I could have brought my whole office with me to save me the time explaining what’s going to change now!

Angela HancockSAIC

My new knowledge has given me a passion to evaluate current and future programs to the appropriate level.

Penelope Perrigo

I am both excited and confident that this program will help connect associates to their role and success in helping my organization to be a preferred employer and to connect roles and responsibilities to our customers and our success.

Pamela McGuire

Humana Pharmacy, Inc.

This was an outstanding offering. The Kirkpatricks really raise the bar on what it means to effectively evaluate training programs. I feel much more confident in my ability to convince stakeholders to invest in sustaining our program using the plan I developed during this course.

Jeannie PhillipsDow AgroSciences

This program helped me to target new areas of our curriculum to ensure that we measure our programs more effectively.

Bill AhernSanofi U.S.

My opinion of the value of evaluation has been changed. I now see how the evaluation process and Kirkpatrick model are essential to both ensuring a proper start and successful ending to my interventions.

Danny WardRWE npower

Although I am a Certified Performance Consultant, it wasn’t until after your class that I realized how to present a complete Performance Solution. And the importance of being a part of the complete solution, not just the training piece of it! I am really excited to continue using what I learned.

Pei-Wen FuPark WellPoint, Inc.

Love the New World Kirkpatrick Model! It applies to rapidly changing industry and allows for flexibility within a framework.

Rose HolidayS.C. Johnson

This was an outstanding offering. The Kirkpatricks really raise the bar on what it means to effectively evaluate training programs. I feel much more confident in my ability to convince stakeholders to invest in sustaining our program using the plan I developed during this course.

Jeannie PhillipsDow AgroSciences

Wendy took the time to listen intently to feedback that challenged the thinking and ideas. I did not feel that this was ‘The Kirkpatrick way and that’s all.

Steve BallVale

Great facilitating – mind-opening training. It is unlike any I have experienced, and most useful.

Nance SmithwickSonic Automotive

This program has shown me the ‘new world’ of Kirkpatrick’s 4 Levels. Thank you for taking me out of the traditional way of evaluating Learning & Performance solutions. This is going to power up the way we build partnerships with our stakeholders.

Janet Delmiguez VistalTelekom Malaysia

This course is a life-changer in the world of learning and development. It provides a radical approach to true training evaluation. The practical, real-life examples and bold approach to helping organizations seek the truth about evaluation can initiate the culture change that builds the bridge for your business. I have learned the value of moving from activity-based evaluation to a true chain of evidence that tells the story stakeholders value.

Keisha McNeilWells Fargo Bank

This is how all training conversations / requests should be initiated.

Patrick ClaryThe Boeing Company

A lot of the time, I’m asked to create an e-learning course to ‘save money,’ which I can do. However, the Kirkpatrick Model will help me to prove it will do a lot more than save travel costs!

Claire TeasdaleVirgin Active

My opinion of the value of evaluation has been changed. I now see how the evaluation process and Kirkpatrick model are essential to both ensuring a proper start and successful ending to my interventions.

Danny Ward RWE npower

This was a great experience and will definitely help me move forward in my evaluation projects. I only wish I could have brought my whole office with me to save me the time explaining what’s going to change now!

Angela Hancock Hancock

My new knowledge has given me a passion to evaluate current and future programs to the appropriate level.

Penelope RosePerrigo

I am both excited and confident that this program will help connect associates to their role and success in helping my organization to be a preferred employer and to connect roles and responsibilities to our customers and our success.

Pamela McGuireHumana Pharmacy, Inc.

This was an outstanding offering. The Kirkpatricks really raise the bar on what it means to effectively evaluate training programs. I feel much more confident in my ability to convince stakeholders to invest in sustaining our program using the plan I developed during this course.

Jeannie PhillipsDow AgroSciences

This program helped me to target new areas of our curriculum to ensure that we measure our programs more effectively.

Bill AhernSanofi U.S.

My opinion of the value of evaluation has been changed. I now see how the evaluation process and Kirkpatrick model are essential to both ensuring a proper start and successful ending to my interventions.

Danny WardRWE npower

Although I am a Certified Performance Consultant, it wasn’t until after your class that I realized how to present a complete Performance Solution. And the importance of being a part of the complete solution, not just the training piece of it! I am really excited to continue using what I learned.

Pei-Wen FuPark WellPoint, Inc.

Love the New World Kirkpatrick Model! It applies to rapidly changing industry and allows for flexibility within a framework.

Rose HolidayS.C. Johnson