Monday, October 14, 2019

When you review your training evaluation data and find that it is not altogether favorable, should you:

  1. Hide it, so there are no repercussions
  2. Change the questions so you get more favorable responses in the future
  3. Try on your own to understand it, and make adjustments
  4. None of the above

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This class works to earn their Kirkpatrick bronze certification during a recent, first-ever program in Hong Kong.

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Bank A is a national commercial bank in China whose credit card business leads the entire industry both in technologies and services. However, the workforce began to go downhill as they were losing necessary drivers and motivation to move forward during the last 30 years of development.

The corporate university then launched a program named the Second Business Pioneering Program to boost career competitiveness of the staff so as to change attitudes, motivate employees and improve work performance with Kirkpatrick Four Levels.

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"In order to win the trust of your stakeholders, be honest with them about the business partnership needed to maximize results." ​

Click here for Jim's previous Quick Tip.

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It's a startling statistic for L&D professionals: approximately 85% of training graduates fall prey to a myriad of factors that influence them to do something other than what they learned during training.

Jim Kirkpatrick and Wendy Kayser Kirkpatrick offer a plan to help overcome these challenges.

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"Feed a man a fish or teach a man to fish. Which is your approach to training evaluation?"

- Jim Kirkpatrick, Training Evaluation Expert and Fisherman

Click here for Jim's previous Quick Tip.

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This full class in Shanghai, China, works to earn their Kirkpatrick bronze certification during a recent program.

 

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As training professionals, most of us will admit that when we scoop up a stack of evaluation forms, our eye goes first to one place: the questions where participants tell us how we did teaching the class.

This is just human. We all want to know if people liked
us, if they thought we did a good job and if we accomplished our goals.

But what if I said that much of the feedback you are getting isn’t true?

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