Saturday, April 4, 2020
Kirkpatrick Quick Tip Vol. 2 #21

Missed Part 1? Read it here.

Training professionals need to do more than deliver a great training class. They need to give their internal or external customers the tools they need to contribute to the bottom line or organizational mission.

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Kirkpatrick Quick Tip Vol. 2 #20

The role of training professionals has changed as technology has advanced. 15 years ago it may have been enough to deliver a great training class. If that’s all you do these days, however, you are in danger of being replaced by a smart phone app that can do the same thing on demand, for little or no money.

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Kirkpatrick Quick Tip Vol. 2 #19

It is very tempting to want to isolate the impact of training on final organizational results, or isolate the impact of any component, for that matter. The reality is that isolation is impossible (or so difficult to accomplish that the resources employed to complete the calculation questionable), and non-productive.

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Kirkpatrick Quick Tip Vol. 2 #18

Demonstrating training value works best with a combination of quantitative and qualitative evidence. Numeric data that supports the contribution that training has made to the organization is necessary and important, but it is only part of the story of value that needs to be told.

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Kirkpatrick Quick Tip Vol. 2 #17

Training is often mistakenly viewed as the end of a journey rather than the beginning.


After training, participants have the sometimes daunting task of performing newly learned behaviors on the job. It is reassuring to them to know that they will not be left to figure it out on their own.

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Kirkpatrick Quick Tip Vol. 2 #16

"And ye shall know the truth, and the truth shall make you free" is etched in the granite wall of the U.S. Central Intelligence Agency (CIA) Langley headquarters in the Washington, D.C. area.

Applied to training evaluation, this statement means that the focus should be on discovering and uncovering the truth along the four levels path.

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Kirkpatrick Quick Tip Vol. 2 #15

Have you ever been teaching an online program and thought, "Anyone out there?" Us too.

Here are some methods that we use during our virtual programs to "pull up a (virtual) chair" using the Adobe Connect platform.

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Kirkpatrick Quick Tip Vol. 2 #14

Metrics provide evidence of program value, but they are not always the best way to discover the truth during training and follow up. 

During the training program, the trainer should occasionally close the facilitator’s guide, pull up a chair and simply ask participants how the material is being received.

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