Tuesday, January 22, 2019

Kirkpatrick Quick Tip #36

When initiatives are not performing as expected, there is typically disagreement about the purpose and role of training. The same can hold true for the entire learning and development function or department. 

In these cases, it is wise to bring the training and development team together to discuss these issues until consensus is reached. We highly recommend decisions based on “training effectiveness” rather than “effective training”.  

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Kirkpatrick Quick Tip #35

This week we continue the quick tip series entitled "Avoid the Allure of Training Activity".

Formal training is often prescribed without much thought to the cause of on the job performance issues. Unfortunately, training is not going to solve the majority of these problems.

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Kirkpatrick Quick Tip #34

By Iris Nunn

Learning and Performance professionals are encouraged to use the Training Value Questionnaire to ensure value is the result of a strategic initiative, typically one that is training-based.

The Training Value Questionnaire identifies:

  • Targeted Return on Expectation(ROE) (Kirkpatrick, 2009), business need and desired results
  • How training will be reinforced and supported on the job by business partners
  • What is required to achieve results in addition to training.

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 Kirkpatrick Quick Tip #33

The Kirkpatricks often see people confusing training goals with organizational goals.

Organizational goals are the highest mission and purpose of an organization. An example in a for-profit company is meeting client needs with the right products at the right time, in a way that is profitable for the company.

In a not-for-profit organization, the goal is usually the reason the organization was created. For example, to ensure a clean water supply, save lives, or manage the financial resources of the country for the most good.

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Kirkpatrick Quick Tip #32

Much of what learning professionals do does not directly contribute to business or mission value.



This happens despite the best of intentions; the training department receives a request for training from the business, and works very hard to fulfill it. Unfortunately, business partners may not always be skilled in assessing the appropriate training and performance needs, and the organization goes down the wrong path.

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Kirkpatrick Quick Tip #31

When people return to the job after training, do they find a welcome environment to try out their new knowledge and skills?



Listen to this five minute podcast for tips on how to increase the likelihood of this happening.

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Kirkpatrick Quick Tip #27

As you gather data at each of the Kirkpatrick levels, what do you do with it?

In this 5 minute video Jim Kirkpatrick discusses the importance of focusing the data you present to your stakeholders on only what is most important to them.

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Wendy and I recently returned from a trip to the San Francisco Bay area. It was a combination of business and pleasure. While the business side was productive, the couple of days afterwards were fun. We spent two days in the Sonoma Valley wine country. End of story? Not quite.

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