Tuesday, March 31, 2020

Getting to Kirkpatrick Levels 3 and 4 is not as difficult, time-consuming or expensive as some believe. Our first tip is to remember that the end is the beginning.

At the beginning of any initiative or training program, start by considering the highest level result your organization is charged with accomplishing. This could be profitable sales growth, saving lives or keeping the nation safe. Use this Level 4 Result as your target for any and all efforts in the initiative. If you cannot describe how the intended training would in some way positively impact your overall result or mission, you aren’t on the right track.

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Alan finished up his program and distributed the evaluation forms. Participants completed the evaluations, left them in the designated location, thanked him for a good program and departed. Alan flipped through the forms to make sure the comments were positive and then filed them in a folder.

Does this scenario sound familiar? As we work with training professionals around the world, many admit with concern that they think they are not doing the “right” things with the evaluation data they collect.

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Kirkpatrick Quick Tip Vol. 2 #33

Monica wrapped up her three-day communication skills program, bid the participants farewell and turned her attention to the evaluation forms.

Nearly every participant had given her a rating of 5 out of 5. There were few comments or complaints, although some participants said things like "great job" on the bottom of the form.

Monica thought this was positive, but wasn't completely sure. After such a robust program, shouldn't there have been more comments

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Kirkpatrick Quick Tip Vol. 2 #32

Most training professionals are very interested in receiving feedback on their programs.

It's interesting how many of them defeat their own purpose, however, by not providing adequate time for participants to complete their evaluations.

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Kirkpatrick Quick Tip Vol. 2 #31

Have you ever read your post-program evaluation forms and thought, "I wish someone would have mentioned that during the class, when I could have fixed it!"

You are not alone. This quick tip will provide practical ideas to get participant input when you can still effect a change.


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Kirkpatrick Quick Tip Vol. 2 #30

Creating survey and test questions is a science, but you do not have to be a scientist to recognize and correct a common error in question structure.

Survey questions are frequently impossible to answer accurately because they actually ask more than one question.

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Kirkpatrick Quick Tip Vol. 2 #29

Many training professionals wonder if their evaluation forms are asking the best possible questions to obtain the information they need to make good decisions. In fact, this is one of the most common reasons that people contact us.

Read on for practical tips on asking the "right" questions of your training graduates.

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Kirkpatrick Quick Tip Vol. 2 #28

Most training professionals do not question the importance and use of training evaluation data. Professionals vary widely, however, in terms of the quantity of data they gather.

How much data do you really need? Read this brief quick tip for some practical pointers.

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