Wednesday, July 15, 2020

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DUBAI: Joyce Donohoe, Manager Learning and Development, has become the first person in the Middle East to achieve gold level certification from training and development experts Kirkpatrick Partners. Joyce was presented with the award for her contributions to training at an international level.

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As training professionals, regardless of our efforts to make our materials attractive and to present them in novel ways, training will not be good unl...

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Are you sick of boring webinars in which a presenter drones on and the only form of interaction, if any, is a somewhat contrived poll that gathers predictable information of interest only to the presenter?

We are tired of them, too, and we are doing something about it.

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Using Training Jargon with Business Partners

Wendy once worked in an organization with an IT department that had its own culture, separate from the rest of the company. If your computer had a problem, you had to learn how to submit a work ticket in their non-integrated system, and describe your problem in correct computer terminology, or you faced a long, long wait to get your issue resolved. Layman’s terms were met with condescending snickers and an even longer delay.

User friendly? Not really. Effective? No. No one wants to learn the jargon of another industry, especially one that they think is there to support them.

Interestingly, nearly half of our quiz respondents felt that it is important to teach their business partners training terminology.

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Training Evaluation Mistake #9: Working Independently to Create and Demonstrate Training Value

The partnership between training and the business is critical to being able to create and demonstrate training with organizational value.

82% of you correctly answered false to the related question in the Training Evaluation Strategy quiz:

The smart training professional can work independently to create and demonstrate the value of their training programs.

This tells us that the majority of you already realize that business partnership is critical to training success. This doesn’t always mean that we know exactly how to go about building this partnership, though.

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Training Evaluation Mistake #8: Treating Training Value Demonstration as a Separate Entity

We often are asked how much should be spent to show the value that training delivers to an organization, and how and when this should occur. Our response may surprise you.

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How do you go beyond Kirkpatrick Levels 1 and 2 to start demonstrating the true value of your program? To reach Levels 3 and 4, it is critical to ...

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The current issue of Training magazine includes an announcement of the winners of their Emerging Training Leaders award. Kirkpatrick Partners is proud to announce that Wendy Kirkpatrick has been selected as one of these exceptional, business-savvy training leaders.

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