Tuesday, March 31, 2020

Entries for 'Wendy Kirkpatrick'

2020 in 20/20 – Yes! I Have Time For ThatHere is how I will accomplish my own Level 4 Results in 2020 – a short piece by Wendy Kayser Kirkpatrick

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Not long ago, Wendy Kirkpatrick asked if training professionals could answer this one simple question about their most important programs. Some could. For others, it was a struggle.

Wendy is back with tips on what to try when you just can't get a seat at the table. Avoid the frustration. Arm yourself with the knowledge to move beyond training and into business partnership territory.

Hear the story of how this information improved work--and life--for one trainer. Tune in to Wendy's recent in-studio radio interview with Stone Payton and Lee Kantor of Business RadioX.

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Last week I somewhat cavalierly declared everyone afraid of Level 4. To my pleasant surprise, I had a variety of respondents that commiserated with me, but stated that they are not afraid, and they are taking actions to get to Level 4. 

For example, I spoke with Travis, a consultant in the Washington, D.C. area. He said he works with his clients to see the importance of focusing on organizational outcomes when planning and executing training and performance improvement initiatives, but he said that sometimes it's like ...
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Last week, I somewhat cavalierly declared everyone afraid of Level 4. To my pleasant surprise, I had a variety of respondents who commiserated with me, but stated that they are not afraid, and they are taking actions to get to Level 4. 

For example, I spoke with Travis, a consultant in the Washington, D.C. area. He said he works with his clients to see the importance of focusing on organizational outcomes when planning and executing training and performance improvement initiatives, but he said that sometimes it's like ...
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​Back from a busy week at ATD 2016 in Denver, I am reflecting on the experience and thinking, "How are we really doing in terms of showing the value of our training to stakeholders?" Here are my impressions, combined with data from a recently released report. 

On the positive side, there is tremendous interest in showing the business or organizational value of training. Hundreds of people attended the Kirkpatrick concurrent sessions to learn about how to "get to Kirkpatrick Levels 3 and 4" and how to build a better reaction sheet. Participation was lively; these topics clearly resonate with training professionals. 

Many people approached me and shared that they have only really accomplished evaluation at Levels 1 and 2; their goal is Levels 3 and 4. Karen, a training manager for a large U.S. corporation, said, "This is the year when I am going to get beyond training. We have selected a pilot program and we are working with supervisors to build a performance support plan. We split up the workload so that we each have to do a little bit to encourage the training graduates to use the new system, which will be installed in August. The usage rates and key metrics will be reported on a dashboard that everyone can view on the company intranet site. I am so excited that we are finally doing this!"

But how are we REALLY doing?


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SimplicityMy recent quest for simplicity and conservation in my personal life turned my thoughts toward how we can achieve more with less in our business, as well.

When trying to trim the fat, how do you choose what gets your time and other resources?

Read on to learn how we employ the Kirkpatrick Model to help us make these decisions.


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In training, we certainly talk a lot about informal learning. But as training professionals, are we leveraging the power of it for ourselves?

When I (Wendy) was a training manager about a decade ago, I joined my local ASTD chapter with the goal of networking with other training professionals. I didn’t have any particularly high expectations for the value, but was really struck by how a few hours and little investment really benefited me.

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On December 31, I was buzzing around completing all of my year-end tasks, one of which was donatingDonation box 2 some unneeded clothing and household items to Goodwill. When I pulled up to the donation center, a group of smiling, friendly workers walked out to my vehicle and cheerfully loaded my boxes into their cart. As I closed the tailgate, one of them looked me in the eye and said, “Thank you for changing lives.”

Wow, I thought to myself. This organization gets it! They could have said, Thanks for your donation" or "Thanks for your generosity." Instead, they related my fairly mundane behavior of giving away my old stuff for a year-end write off to their ultimate purpose: to make those clothes and household items into the subject for training disabled individuals so that they can have jobs that give them purpose, income and ultimately the means to a productive life.


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