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Entries for December 2012

You designed and developed a training program that meets a business need. You delivered it, and since then, you have been gathering and analyzing data.

Now comes the moment of truth: Can you show that your training delivered organizational value?

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A former co-worker of Wendy’s used to say, “If you don’t have time to do it right, when will you have time to do it over?” Most of us are so busy that it’s difficult to be systematic about good program design and execution.

If you have followed the advice in this quick tip series and planned your training program with on-the-job application in mind, your post-program activities are already in place for you.

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This quick tip series provides fast and inexpensive ways to reach Levels 3 and 4. It’s based on the popular webinar entitled Getting to Kirkpatrick Levels 3 and 4.

Jim was working with a client a few years back that had won a number of industry awards for their training programs. One of their showcase programs was their new hire onboarding program. They were especially pleased with their Level 1 survey results. “We consistently average 4.8 on a 5 point scale! To be honest, we don’t think we need to consider any changes to that program,” they said.

Jim suggested that they add one question to their evaluation form: “I know what is expected of me as a result of attending this training.”

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