Wednesday, July 28, 2021

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Four Levels of Training Evaluation BookLast week, we determined which of our Quick Tips have been the most popular so far this year, and revealed #3, #4 and #5. Click here if you missed them.

Are you ready to see the top 2? We think they will give you some great ideas as you develop your own training programs and evaluation strategies.

Read on for our two most popular Quick Tips of 2017 so far.

2. How Macy's Used the Kirkpatrick Model to Improve Their Customer Effort Score
Marta Wilmoth, the 2015 ATD Valley of the Sun Don Kirkpatrick Scholarship winner, discusses how applying what she learned in the Kirkpatrick Four Levels® Evaluation Certification Program - Bronze Level has contributed to success in her company.

1. 3 Ways to Create and Demonstrate the Value of Your Training Programs
Do you feel stuck when it comes to creating and demonstrating training value? Try these three specific tips to get unstuck and start moving forward productively.

Additional Resources

Kirkpatrick Four Levels® Evaluation Certification Program - Bronze Level

Kirkpatrick's Four Levels of Training Evaluation

The Top Kirkpatrick Quick Tips of 2016

Did You Catch All of Our Top 5 Quick Tips So Far This Year?

 

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Comments

# Chuck Udell
Wednesday, June 28, 2017 11:49 AM
Really enjoyed reading and learning from Marta Wilmoth's successful efforts to improve Macy's Customer Effort score. Look forward to more case studies like hers.

Thanks!
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