Saturday, June 12, 2021

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Kirkpatrick Quick Tip Vol. 2 #15

By Wendy Kirkpatrick

Have you ever been teaching an online program and thought, "Anyone out there?" Us too.

Here are some methods that we use during our virtual programs to "pull up a (virtual) chair" using the Adobe Connect platform:
  1. Besides formal polling questions, sometimes Jim and I just pause and ask a question in the general chat. I quickly type in the question and ask people to just type in their thoughts and ideas. The types of questions we ask in this regard are things like:

    • Have you ever done this?
    • How did it go?
    • What methods have worked for you?
    • What advice can you offer to (insert name) on this question?
    • Do you think this will work for you?
    • What concerns do you have about this?

  2. We encourage people to ask questions in the general chat anytime, instead of asking people to hold questions for a more formalized "question and answer" time at the end of a module or session.

  3. Our online course is multiple sessions, so we do a short evaluation at the end of each session, with one of the questions being, "Is there anything that you would like to see changed in the next session?" The last question of the evaluation is, "If there is anything you would like to discuss with one of us prior to the next session, please give us your contact information here."
If you have any additional ideas for how to PUC during in-person or virtual training, please post them below.

Additional resources:

Kirkpatrick Four Levels™ Evaluation Certification Program - Bronze Level

Kirkpatrick Four Levels™ Evaluation Certificate Program

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Comments

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Wednesday, June 13, 2012 1:09 PM
Thanks for your ideas Wendy. I've used all of your suggestions in past online training sessions, and I have one tip to add: I know what I'm going to ask participants via chat, so I type my questions out ahead of time in a Word document. When it comes time to ask each question, I copy and paste each into my chat window - this saves me time, prevents that dreaded "dead air" during the session and helps me avoid typos or other errors. Would love to hear suggestions from others as well! Thanks again, Diana Myers (The OASIS Institute, St. Louis, MO)
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Friday, June 29, 2012 10:58 AM
Great advice. You've reminded me of things I have done sporadically in the past and need to do more consistently with my virtual training sessions. Another techniqe we've used rather than a poll, because the polling technology is not always so smooth, is to display a multiple choice question on a slide. Then we take the answers in the chat. The facilitator of the session, reads and summarizes the responses. Then the presenter gives feedback based on the correct and incorrect answers. This works well when you have a limited number of people in the session so you're not overwhelmed by chats.
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